CS Center

  • [System]UTTUAre there recommended computer specifications for using the program?

    On most laptops and PCsIt can be used without problems on Windows 10 or higher.do.

    but Minimum specifications for comfortable useThere is.


    [Minimum Specifications]

    OS: Windows 10

    CPU: i3 5th generation or higher (= may be indicated as i3 5005, etc.)

    RAM : 8GB


    [commonness]

    Installation and operating space: 500MB


    [etc]

    For some laptops with Intel integrated graphics cards, an update to the latest driver is required.

  • [System] How do I use UTTU CAD on a MacBook or macOS?

    Currently, you cannot use UTTU CAD directly on Mac OS.

    UTTU CAD basically runs only on Windows OS.

    However, after installing Windows by referring to the following, you can use UTTU CAD within it.


    1. Models equipped with Intel chips from before 2020

    - Install Windows on a virtual machine such as Boot Camp or Parallels Desktop for Mac

    → Install UTTU CAD

            

    2. Models equipped with M1 (M2, M3,...) chips from 2020 onwards

    - You can use Windows after installing it on a virtual machine such as Parallels Desktop for Mac.


    - You can install it in the following order.

            → windowsdesktop-runtime-8.0.2-win-arm64.exe installation

            → windowsdesktop-runtime-8.0.2-win-x64.exe installation

    → Install UTTU CAD

  • [Installation] CAD won't install on Windows OS.

    To install UTTU CAD, the operating systemWindows 10It must be more than that.

    If the version of Windows you are using does not meet this requirement,

    Please try the installation after upgrading the operating system to the latest version through Windows Update.

    Through this process, you can use UTTU CAD smoothly.

  • [Installation] An error message appears during installation. How can I fix it?

    - Duplicate executionPlease close all open installers and run the installer again.


    - Running CADPlease close all open UTTU CAD programs and run the installation program again.


    - In the case of a public PC:In the case of some public PCs, such as those in school laboratories, installation may be blocked by security or administrator programs. Please contact the lab administrator to install it.


    - Other cases

    1) Check time settings

    - Press Window Key + R to display Run.

    - Enter the following: (ms-settings:dateandtime)

    - Check if the 'Set time automatically' item is turned on.

    9b5f509d04b2f4fdf74b13cd355f5b21_1760057943_8266.png 

     

    2) Check user account information

    - Press Window Key + R to display Run.

    - Enter the following (ms-settings:account)

    - Check if you have administrator privileges.

    9b5f509d04b2f4fdf74b13cd355f5b21_1760057953_3971.png 

  • [Troubleshooting] Graphic work is not working, such as lines not being drawn or numbers not being entered.

    This problem occurs in relation to the graphics driver version. It occurs because the graphics card driver version is low.

    Please click the link below to install and update the graphics driver.


    Intel(R) Iris(R) Xe Graphics driver update address

    https://www.intel.co.kr/content/www/kr/ko/download/785597/intel-arc-iris-xe-graphics-windows.html?wapkw=WHQL 


    If the problem persistsUTTU CADIf you contact us through the KakaoTalk channel or the inquiry board, we will assist you.



  • [Troubleshooting] Numbers are not being entered in the dialog box. 

    The problem of number input not working in the dialog box can occur due to various reasons.

    Please try to solve the problem by following the steps below.


    1. Verify number input in another programPlease open another program, such as Notepad or a web browser, to check if the number input works properly.

    2. Check toggle key statusToggle keys such as Ctrl, Alt, and Shift may be accidentally enabled. Try pressing each key a few times to reset the state.

    3. Verify UTTU CAD window activationPlease check if the Ubuntu CAD window is active. If the window is not active, please click it with the mouse to activate it.

    4. Check the keyboard input method type in the bottom right corner.: Please check if the keyboard input method is set to 'Hancom Input Method'. Click the section in the photo below.Microsoft Input MethodPlease change it to.




    If the problem persistsUTTU CADIf you contact us through the KakaoTalk channel or the inquiry board, we will assist you.

  • [CAD] Are there any restrictions on the usage location?

    You can use it anywhere with internet access.

  • [CAD] Is it compatible with other CADs?

    The file is saved as a DXF file and is compatible with other CAD software.




    [STYLE CAD] 

    [Optitex]

    [YUKA CAD]

  • [Float] How do I set it up?

    The setting on the plotter machine must be set to HPGL.


    If you are using Yuka CAD and a Graphtec plotter, there is a high probability that the plotter is set to GPGL.

    (In this case, if you output from UTTU, errors such as "Out of area" will occur on the plotter.)


    Graphtec CE-6000 or lower

    - Set the plotter to CE-6000 and connect it via the serial port (COM).


    Graphtec CE-7000 or higher

    - Set the plotter to CE-7000 and connect via Wi-Fi.


    Please refer to the manual and video for more detailed settings.


    Manual


    video

  • [UTTU DittoThe photo is displayed in the opposite direction.

    DittoThis is a case where the photo was taken because the board was placed upside down.


    Look at both ends of the board, place it so that the side with the black block on the last square is on the left, and take a picture.

     

    - For detailed board usage instructionsvideoPlease refer to

  • [UTTU DittoThe photo recognition isn't working well.

    This is a case where photo recognition does not work well.


    - Around the patternDittoThe block2 or fewerWhen (please take a picture showing as many blocks as possible)

    - When sending photos “textPlease send it as ” (Recognition rate decreases if sent compressed)

    - Pattern texture colorblackInagreen(DittoIt cannot be recognized if it is a color similar to the board block.

    - Light reflectionRecognition is poor if there is too much light. (If reflections are severe, please turn off the fluorescent lights before taking a picture.)


    Please refer to the manual and videos for more detailed instructions.


    Manual


    video

  • [UTTU[Plan] Are there differences between licenses?

    Personal

    - Provided for free

    - Available for use by individual users or businesses with two or fewer employees.

    - Free pattern usage limit: 3 times per day


    ✅ Pro

    - Available for use at workplaces with 3 or more employees

    - Free pattern usage limit: 20 times per day


    ✅ Enterprise

    - Exclusively for large corporations and educational institutions

    - Customized support provided through separate inquiry

  • [Open Market] What are the registered 2D pattern files, and are detailed descriptions provided?

    The composition of registered 2D pattern files varies by product.

    You can check whether seam allowance is included and the composition in the thumbnail image or detailed description.

    The level of description provided by the seller may vary depending on the product.


    If you need any specific information before purchasing, we strongly recommend that you verify it with the seller.

  • [Open Market] Can I use the pattern file immediately after purchasing it?

    Directly from the payment completion pageUTTU CADOpen directly or download,

    From [My Page] at the top rightUTTU CADYou can open or download it directly.

  • [Open Market] Can I download the purchased pattern file multiple times? Is there an expiration date?

    Purchased patterns can be reused up to 5 times.UTTU CAD(Includes direct opening or download)

    There is no expiration date.