Terms of Use

Article 1 (Purpose)The purpose of these Terms and Conditions is to prescribe the rights, obligations, and responsibilities of the Cyber Mall and the User regarding the use of Internet-related services (hereinafter referred to as the “Services”) provided by the online mall (hereinafter referred to as the “Mall”) operated by the Company (an e-commerce business operator).

※ “These Terms and Conditions shall also apply to e-commerce utilizing PC communication, wireless, etc., unless otherwise contrary to the nature thereof.”

Article 2 (Definitions)① “Mall” refers to a virtual place of business established by a company using information and communication facilities, such as computers, to enable the trading of goods or services (hereinafter referred to as “goods, etc.”) in order to provide such goods or services to users, and is also used to refer to the business operator operating the cybermall.② “User” refers to members and non-members who access the “Mall” and receive the services provided by the “Mall” in accordance with these Terms and Conditions.③ The term “Member” refers to a person who has registered as a member on the “Mall” (deleted) and who can continuously use the services provided by the “Mall”.④ “Non-member” refers to a person who uses the services provided by the “Mall” without registering as a member.

Article 3 (Specification, Explanation, and Amendment of Terms and Conditions, etc.)① The “Mall” shall post the contents of these Terms and Conditions, the company name and representative’s name, the address of the business office (including the address where consumer complaints can be handled), telephone number, SMS number, email address, business registration number, mail-order business report number, and personal information protection officer, etc., on the initial service screen (front page) of the 00 Cyber Mall so that users can easily recognize them. However, the contents of the Terms and Conditions may be made available for users to view through a linked screen.② Before the user agrees to the terms and conditions, the “Mall” must obtain the user’s confirmation by providing a separate linked screen or pop-up screen, etc., so that the user can understand important contents stipulated in the terms and conditions, such as withdrawal of subscription, delivery responsibility, and refund conditions.③ “The Mall” may amend these Terms and Conditions to the extent that such amendment does not violate relevant laws, such as the Act on the Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Act on Door-to-Door Sales, etc., and the Framework Act on Consumers.④ In the event that the “Mall” amends these Terms and Conditions, it shall specify the effective date and the reason for the amendment and post a notice on the initial screen of the Mall, along with the current Terms and Conditions, from 7 days prior to the effective date until the day before the effective date. However, if the contents of the Terms and Conditions are changed in a manner unfavorable to the User, a prior notice shall be provided with a grace period of at least 30 days. In this case, the “Mall” shall clearly compare the content prior to the amendment with the content after the amendment and display it in a way that is easy for the User to understand.⑤ If the “Mall” amends these Terms and Conditions, the amended Terms and Conditions shall apply only to contracts concluded after the effective date, and the provisions of the Terms and Conditions prior to the amendment shall continue to apply to contracts already concluded prior to that date. However, if a user who has already concluded a contract transmits their intent to be subject to the provisions of the amended Terms and Conditions to the “Mall” within the notice period for the amended Terms and Conditions pursuant to Paragraph 3 and obtains the “Mall’s” consent, the provisions of the amended Terms and Conditions shall apply.⑥ Matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by the Act on the Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, etc., the Guidelines on the Consumer Protection in Electronic Commerce, etc. established by the Fair Trade Commission, and relevant laws and regulations or commercial practices.

Article 4 (Provision and Modification of Services)① The “Mall” performs the following tasks.1. Provision of information regarding goods or services and conclusion of purchase contracts2. Delivery of goods or services for which a purchase contract has been concluded3. Other tasks determined by the “Mall”② The “Mall” may change the contents of goods or services to be provided under contracts to be concluded in the future in the event that goods or services are out of stock or technical specifications change. In such cases, the details of the changed goods or services and the date of provision shall be specified and immediately announced at the place where the current contents of the goods or services are posted.③ If the “Mall” changes the contents of the service it has contracted to provide to the user due to reasons such as goods being out of stock or changes in technical specifications, it shall immediately notify the user of the reason at an address where the user can be notified.④ In the case of the preceding paragraph, the “Mall” shall compensate for damages incurred by the user as a result thereof. However, this shall not apply if the “Mall” proves that it acted without intent or negligence.

Article 5 (Suspension of Service)① “The Mall” may temporarily suspend the provision of services in the event of maintenance, inspection, replacement, or breakdown of information and communication facilities such as computers, or interruption of communication.② The “Mall” shall compensate for damages incurred by the user or a third party due to the temporary suspension of the provision of the service for the reasons set forth in Paragraph 1. However, this shall not apply if the “Mall” proves that it acted without intent or negligence.③ In the event that the “Mall” becomes unable to provide services due to reasons such as a change in business type, abandonment of business, or merger between companies, the “Mall” shall notify the user in the manner prescribed in Article 8 and compensate the consumer according to the conditions originally presented by the “Mall.” However, if the “Mall” has not announced compensation standards, etc., it shall pay the user their mileage or points, etc., in kind or cash equivalent to the currency value circulated within the “Mall.”

Article 6 (Membership Registration)① The user applies for membership by filling in member information according to the registration form set by the “Mall” and expressing their intent to agree to these Terms and Conditions.② The “Mall” registers as members any users who have applied to become members as per Paragraph 1, unless they fall under any of the following subparagraphs.1. If the applicant has previously lost their membership status pursuant to Article 7, Paragraph 3 of these Terms and Conditions, provided that an exception is made for a person who has passed 3 years since the loss of membership status pursuant to Article 7, Paragraph 3 and has obtained the “Mall’s” approval for re-registration.2. If there is false information, omission, or clerical error in the registration details3. Other cases where it is determined that registering as a member would significantly impede the technical operation of the “Mall”③ The time of establishment of the membership agreement shall be the point in time when the “Mall’s” approval reaches the member.④ If there is a change to the information registered at the time of membership registration, the member must notify the “Mall” of such change within a reasonable period of time through methods such as modifying member information.

Article 7 (Withdrawal of Membership and Loss of Eligibility, etc.)① Members may request to withdraw from the “Mall” at any time, and the “Mall” will process the membership withdrawal immediately.② If a member falls under any of the following reasons, the “Mall” may restrict or suspend the member’s qualification.1. In the case of registering false information at the time of application.2. If the Member fails to pay the price of goods, etc. purchased using the “Mall,” or any other debts incurred in connection with the use of the “Mall,” by the due date3. Cases where the order of e-commerce is threatened, such as by interfering with another person's use of the “Mall” or misappropriating their information.4. In cases where the “Mall” is used to engage in acts prohibited by laws or these Terms and Conditions, or acts contrary to public order and good morals③ If the same act is repeated two or more times or the cause is not corrected within 30 days after the “Mall” has restricted or suspended membership, the “Mall” may revoke membership.④ If the “Mall” revokes membership, it shall cancel the membership registration. In this case, the “Mall” shall notify the member and grant an opportunity to provide an explanation by setting a period of at least 30 days prior to the cancellation of membership registration.

Article 8 (Notice to Members)① When the “Mall” provides notice to a member, it may do so via the email address designated by the member in advance through an agreement with the “Mall.”② In the case of notifications to an unspecified number of members, the “Mall” may substitute individual notification by posting on the “Mall” bulletin board for at least one week. However, individual notification shall be provided for matters that have a significant impact on the member’s own transactions.

Article 9 (Application for Purchase)① A user of the “Mall” applies for a purchase on the “Mall” by the following or similar methods, and the “Mall” shall provide each of the following details in an easy-to-understand manner when the user applies for a purchase. (Deleted)1. Search and selection of goods, etc.2. Input of recipient's name, address, phone number, email address (or mobile phone number), etc.3. Confirmation of terms and conditions, services for which the right of withdrawal is restricted, and details regarding the burden of costs such as shipping and installation fees4. An indication of agreement to these Terms and Conditions and confirmation or rejection of the matters in Item 3 above (e.g., mouse click)5. Application for purchase of goods, etc. and confirmation thereof, or consent to confirmation by the “Mall”6. Select Payment Method② If the “Mall” needs to provide or entrust the Buyer’s personal information to a third party, it must obtain the Buyer’s consent at the time of the actual purchase application, and does not obtain comprehensive consent in advance at the time of membership registration. In this case, the “Mall” must specify to the Buyer the items of personal information to be provided, the recipient, the recipient’s purpose of using the personal information, and the period of retention and use, etc. However, if there are different provisions in relevant laws and regulations, such as in the case of entrustment of personal information processing pursuant to Article 25, Paragraph 1 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., those provisions shall apply.

Article 10 (Formation of Contract)① The “Mall” may not accept a purchase application as stipulated in Article 9 if it falls under any of the following subparagraphs. However, in the case of entering into a contract with a minor, the “Mall” must notify the minor or their legal representative that the contract may be cancelled if the consent of the legal representative is not obtained.1. If there is false information, omission, or clerical error in the application2. Cases where a minor purchases goods and services prohibited by the Youth Protection Act, such as tobacco and alcohol.3. Other cases where it is determined that accepting a purchase application would cause a significant technical impediment to the “Mall”② The contract shall be deemed established at the time when the “Mall’s” acceptance reaches the user in the form of the receipt acknowledgment notice under Article 12, Paragraph 1.③ The expression of acceptance by the “Mall” must include information regarding the confirmation of the user’s purchase application, availability of the sale, and correction or cancellation of the purchase application.

Article 11 (Method of Payment)Payment for goods or services purchased at the “Mall” may be made using any of the available methods listed in the following subparagraphs. However, the “Mall” may not collect any additional fees under any pretext added to the price of the goods, etc., regarding the user’s payment method.1. Various account transfers such as phone banking, internet banking, and mail banking2. Various card payments such as prepaid cards, debit cards, and credit cards3. Online bank transfer4. Payment by electronic money5. Payment upon receipt6. Payment using points provided by the “Mall,” such as mileage7. Payment by gift certificates contracted with or recognized by the “Mall”8. Payment by other electronic payment methods, etc.

Article 12 (Change and Cancellation of Purchase Application via Receipt Confirmation Notice)① The “Mall” sends a receipt confirmation notice to the user when there is a purchase request from the user.② If there is any discrepancy in the expression of intent, etc., a user who has received a receipt acknowledgment notice may request a change or cancellation of the purchase application immediately after receiving the notice, and the “Mall” shall process such request without delay if the user’s request is made prior to delivery. However, if payment has already been made, the provisions regarding withdrawal of offer, etc. under Article 15 shall apply.

Article 13 (Supply of Goods, etc.)① Unless there is a separate agreement between the “Mall” and the User regarding the timing of the supply of goods, etc., the “Mall” shall take necessary measures, such as custom manufacturing and packaging, to ensure that the goods, etc. are delivered within 7 days from the date the User places an order. However, if the “Mall” has already received all or part of the payment for the goods, etc., it shall take such measures within 3 business days from the date the payment was received. In this case, the “Mall” shall take appropriate measures to allow the User to check the supply procedures and progress of the goods, etc.② The “Mall” shall specify the delivery method, the party bearing the delivery costs for each method, and the delivery period for each method for goods purchased by the User. If the “Mall” exceeds the agreed delivery period, it shall compensate the User for damages resulting therefrom. However, this shall not apply if the “Mall” proves that it was not at fault or negligent.

Article 14 (Refund)If the “Mall” is unable to deliver or provide the goods, etc. applied for purchase by the user due to reasons such as being out of stock, it shall notify the user of the reason without delay, and if payment for the goods, etc. has been received in advance, it shall refund the payment or take necessary measures for the refund within 3 business days from the date the payment was received.

Article 15 (Withdrawal of Subscription, etc.)① A user who has entered into a contract with the “Mall” regarding the purchase of goods, etc. may withdraw the offer within 7 days from the date of receipt of the written document concerning the contract details pursuant to Article 13, Paragraph 2 of the Act on the Consumer Protection in Electronic Commerce, etc. (If the supply of goods, etc. is delayed compared to the time of receipt of such document, this refers to the date the goods, etc. are received or the date the supply of goods, etc. begins). However, if the Act on the Consumer Protection in Electronic Commerce, etc. provides otherwise regarding the withdrawal of the offer, the provisions of said Act shall apply.② Users may not return or exchange goods, etc., if they fall under any of the following items upon receiving the goods.1. In the event that the goods, etc. are lost or damaged due to reasons attributable to the user (provided, however, that the subscription may be withdrawn if the packaging, etc. is damaged to check the contents of the goods, etc.)2. Cases where the value of goods, etc. has significantly decreased due to the user's use or partial consumption3. Cases where the value of goods, etc. has significantly decreased over time to the extent that resale is difficult4. In cases where the packaging of the original goods, etc. is damaged, in cases where the goods can be reproduced with the same performance.③ In the case of subparagraphs 2 through 4 of Paragraph 2, if the “Mall” has not taken measures such as specifying in advance in a place where the consumer can easily know that the withdrawal of subscription, etc. is restricted, or providing a trial product, the user’s withdrawal of subscription, etc. is not restricted.④ Notwithstanding the provisions of Paragraphs 1 and 2, if the contents of the goods, etc. differ from the contents of the display or advertisement or are performed differently from the contract contents, the user may withdraw the subscription, etc. within 3 months from the date of receiving the goods, etc., or within 30 days from the date the user knew or could have known of such fact.

Article 16 (Effect of Withdrawal of Subscription, etc.)① If the “Mall” receives the goods, etc. back from the user, it shall refund the price of the goods, etc. already paid within 3 business days. In this case, if the “Mall” delays the refund of the goods, etc. to the user, it shall pay interest on the delay calculated by multiplying the delay period by the delay interest rate prescribed in Article 21-2 of the Enforcement Decree of the Act on the Consumer Protection in Electronic Commerce, etc. (part in parentheses deleted).② When refunding the above payment, if the user has paid for the goods, etc. using a payment method such as a credit card or electronic money, the “Mall” shall request the business operator that provided the said payment method to suspend or cancel the billing for the goods, etc. without delay.③ In the case of withdrawal of subscription, etc., the user shall bear the costs necessary for the return of the supplied goods, etc. The “Mall” shall not claim a penalty or compensation for damages from the user for reasons of withdrawal of subscription, etc. However, if the withdrawal of subscription, etc. is made because the contents of the goods, etc. differ from the display or advertisement or are performed differently from the contract terms, the “Mall” shall bear the costs necessary for the return of the goods, etc.④ If the user bore the shipping costs when receiving goods, etc., the “Mall” clearly indicates who bears the costs upon withdrawal of subscription so that the user can easily understand.

Article 17 (Protection of Personal Information)① When collecting users' personal information, the “Mall” collects the minimum amount of personal information within the scope necessary for providing services.② The “Mall” does not collect information necessary for the fulfillment of purchase contracts in advance upon membership registration. However, this shall not apply in cases where the minimum amount of specific personal information is collected, provided that identity verification is required prior to the purchase contract to fulfill obligations under relevant laws and regulations.③ When the “Mall” collects or uses a user’s personal information, it notifies the user of the purpose and obtains their consent.④ The “Mall” shall not use collected personal information for purposes other than the intended purpose, and in the event that a new purpose of use arises or the information is provided to a third party, it shall notify the relevant user of such purpose and obtain their consent at the stage of use or provision. However, exceptions shall apply if otherwise stipulated by relevant laws and regulations.⑤ In cases where the “Mall” is required to obtain the user’s consent pursuant to Paragraphs 2 and 3, it must specify or notify in advance the matters prescribed in Article 22, Paragraph 2 of the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.,” such as the identity of the personal information protection officer (affiliation, name, telephone number, and other contact information), the purpose of collection and use of information, and matters related to providing information to third parties (recipient, purpose of provision, and content of information to be provided), and the user may withdraw this consent at any time.⑥ Users may request access to and correction of errors in their personal information held by the “Mall” at any time, and the “Mall” shall be obligated to take necessary measures without delay. If a user requests the correction of an error, the “Mall” shall not use the relevant personal information until the error is corrected.⑦ The “Mall” shall limit the number of persons processing users’ personal information to a minimum for the protection of personal information and shall bear full responsibility for any damages incurred by users resulting from the loss, theft, leakage, provision to third parties without consent, or alteration of users’ personal information, including credit cards and bank accounts.⑧ “Mall” or any third party that has received personal information from it shall destroy the relevant personal information without delay once the purpose of collection or the purpose for which it was received has been achieved.⑨ The “Mall” does not pre-select the consent box regarding the collection, use, and provision of personal information. In addition, it specifically clarifies the services that are restricted when a user refuses consent regarding the collection, use, and provision of personal information, and does not restrict or refuse the provision of services, such as membership registration, on the grounds of a user's refusal to consent to the collection, use, and provision of personal information that is not a mandatory collection item.

Article 18 (Duties of the “Mall”)① The “Mall” shall not engage in acts prohibited by laws and regulations or these Terms and Conditions or acts contrary to public order and good morals, and shall do its best to provide goods and services continuously and stably in accordance with these Terms and Conditions.② “The Mall” must be equipped with a security system to protect users’ personal information (including credit information) so that users can safely use internet services.③ “Mall” shall be liable to compensate for any damages incurred by a user due to “Mall” engaging in unfair labeling or advertising practices regarding goods or services as prescribed in Article 3 of the “Act on Fair Labeling and Advertising.”④ “The Mall” does not send commercial advertising emails that the user does not want.

Article 19 (Obligations regarding Member's ID and Password)① Except for the case under Article 17, the member is responsible for managing their ID and password.② Members shall not allow a third party to use their ID and password.③ If a member becomes aware that their ID and password have been stolen or are being used by a third party, they must immediately notify the “Mall” and follow the “Mall’s” instructions if provided.

Article 20 (Obligations of Users)Users must not engage in the following acts.1. Registration of false information upon application or change2. Theft of another person's information3. Changes to information posted on the “Mall”4. Transmission or posting of information (computer programs, etc.) other than that specified by the “Mall”5. Infringement of intellectual property rights, such as copyrights, of the “Mall” or other third parties6. Acts that damage the reputation of the “Mall” or other third parties or interfere with their business7. The act of disclosing or posting obscene or violent messages, images, audio, or other information contrary to public order and good morals on the “Mall”

Article 21 (Relationship between Connecting “Mall” and Connected “Mall”)① When an upper “mall” and a lower “mall” are connected via a hyperlink (e.g., the target of the hyperlink includes text, images, and videos), the former is called the connecting “mall” (website) and the latter is called the connected “mall” (website).② If the "Linking Mall" specifies on its initial screen or via a pop-up screen at the time of connection that it does not bear warranty liability for transactions conducted between the user and the "Linked Mall" regarding goods, etc., independently provided by the "Linked Mall," then it shall not bear warranty liability for such transactions.

Article 22 (Ownership of Copyright and Restrictions on Use)① Copyright and other intellectual property rights for works created by “Mall” belong to “Mall”.② Users shall not use for commercial purposes, or allow a third party to use, any information obtained by using the “Mall” for which the intellectual property rights belong to the “Mall” by means of reproduction, transmission, publication, distribution, broadcasting, or other methods without the prior consent of the “Mall.”③ If the “Mall” uses copyright belonging to the user in accordance with the agreement, it shall notify the user concerned.

Article 23 (Dispute Resolution)① The “Mall” establishes and operates a damage compensation processing body to reflect legitimate opinions or complaints raised by users and to compensate for damages.② The “Mall” prioritizes the processing of complaints and opinions submitted by users. However, if prompt processing is difficult, the user will be immediately notified of the reason and the processing schedule.③ In the event that a user requests damage relief in connection with an e-commerce dispute arising between the “Mall” and the user, the dispute may be subject to mediation by a dispute mediation agency commissioned by the Fair Trade Commission or the mayor/governor of the city/province.

Article 24 (Jurisdiction and Governing Law)① Lawsuits regarding e-commerce disputes arising between the “Mall” and the user shall be under the exclusive jurisdiction of the district court having jurisdiction over the user’s address at the time of filing, or, if there is no address, the district court having jurisdiction over the user’s residence. However, if the user’s address or residence is unclear at the time of filing, or if the user is a resident of a foreign country, the lawsuit shall be filed with the competent court under the Civil Procedure Act.② Korean law applies to e-commerce lawsuits filed between the “Mall” and the user.

Supplementary Provisions (Effective Date) These Terms and Conditions shall be effective from January 1, 2022.