UTTU CADOrders that have not been opened or downloaded can be canceled.

If you wish to cancel your order,CS CenterPlease leave your order number, ID, product name, etc. on the Q&A inquiry board.

*step, UTTU CADOrder cancellation is not possible if there is a history of direct opening or downloading..

It applies differently depending on the type of license.

Please check the license of the product before use.

— Types of Licenses —

1. SourceAvailable

: Select this if you want consumers to use the original data without modification, with a license that prohibits modification and resale of the original.

2. Permissive

: Please select this if you want consumers to use it freely with a license that allows you to modify the original and sell the modified data.

However, consumers are not obligated to redistribute the modified data on the platform.

3. Copyleft

: Please select this if you want consumers to use it freely with a license that allows you to modify the original and sell the modified data.

However, you are obligated to redistribute the modified data on the platform. If you wish to be shared with how your data has been modified, please select the appropriate license.

Yes, it depends on the seller.

Please contact the seller of the relevant pattern.

UTTUAll products sold at can be paid for with a corporate card.

Website payments are accepted by card only, so separate receipts or tax invoices are not issued.

However, issuance is possible if processed through the sales team rather than via website payment.

You cannot change the payment method after the payment is completed.

If you need to change your payment method, please cancel your order and repurchase.

Subscription cancellation takes effect at the end of the current subscription period that has already been billed.

Therefore, no refund will be provided for the remaining subscription period after cancellation.

UTTUSince all data is recorded and managed based on the ID, the ID cannot be changed.

There are occasionally cases where users withdraw and then wish to sign up again in order to consolidate IDs from multiple sites into one,UTTURe-registration with the same ID, date of birth, or email address is restricted for 3 months after withdrawal (6 months if materials were also sold).

We ask for your understanding as this measure is intended to prevent irregular top-ups through repeated withdrawals and re-registrations. If you wish to use the site immediately after re-registering or signing up for membership due to unavoidable circumstances,CS CenterPlease let us know via [1:1 Inquiry].

If you have forgotten the information you entered during registration or if your mobile phone/email information has changed, please enter the required information for identity verification (ID, name, date of birth, mobile phone number, email address).CS CenterPlease submit via [1:1 Inquiry].

1. Find ID

You can only verify using the information you entered when signing up.

- Mobile Phone Verification: Enter your name and mobile phone number, then verify your full ID by verifying your identity using a mobile phone registered under your name.

- Email Verification: Enter your name and email, then check the ID sent to the email address registered in your member information.

2. Find Password

You can only verify using the information you entered when signing up.

- Mobile Phone Identity Verification: Enter ID and Name, then Search by Mobile Number Registered in Your Name > Enter Verification Code, then Change to New Password

- Email Verification: Enter your name and email address, then a verification code will be sent to the email address registered in your member information > Enter the verification code to change to a new password

▶ Go to Find Password

※ You must enter the verification code sent to your mobile phone within the time limit. If you did not receive the text message due to a communication failure or spam settings, please unblock the number and try again.

※ You must enter the verification code sent via email within the time limit, and if classified as spam or received (admin@uttu.meIf you are unable to receive or confirm due to being blocked, please unblock and try again.

※ Dormant Account :UTTUIn accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., members who have not logged in for the past year are converted to dormant accounts at the beginning of each month after email notification, and their member information is stored separately or deleted.

However, members with sales data will not be converted to dormant accounts.

(If there is a record of even one upload based on upload criteria, you are not eligible for dormant membership.)

◾ Separate Storage - Members with earnings/transaction history

Even if your account is converted to dormant status, logging in will reactivate it, allowing you to check your existing transaction history and earnings.

◾ Delete Information - Members with no deposits/earnings/transaction history/sales data

If your account is converted to dormant status, your information will be deleted just like membership withdrawal, so please sign up again to use the service.

Once membership withdrawal is complete, to prevent misuse, re-registration is restricted for 3 months (6 months if materials have been sold), and the previously used ID and email cannot be used.

Stored personal information is completely deleted after 3 months (6 months if the data has been sold) and, in accordance with applicable laws, is not used for any purpose other than the aforementioned purposes.

If you need to re-register before then due to unavoidable circumstances, please submit a [1:1 Inquiry] with your existing ID, date of birth, mobile phone number, and email address. An administrator will verify the information and assist with the re-registration process.

Stored personal information is completely deleted after 3 months (6 months if the data has been sold) and, in accordance with applicable laws, is not used for any purpose other than the aforementioned purposes.

In accordance with the provisions of the Act on Promotion of Information and Communications Network Utilization and Information Protection, minimum basic information and transaction records are retained for the period specified below to prepare for potential issues arising thereafter.UTTUStored in.

1. Records regarding contracts or withdrawal of subscription, etc.: 5 years

2. Records regarding payment settlement and supply of goods, etc.: 5 years

3. Records regarding consumer complaints or dispute resolution: 3 years

General members areUTTU CAD, UTTU Nest, is a basic member who can make purchases at the pattern market.

Seller members are basically the same as regular members and are members who can register and sell products on the Pattern Market.

You can select this option when you first sign up, and you can switch to a seller member even after signing up as a general member.

Seller members are approved by the administrator after verification.

UTTUWe will never ask for your password via phone or email.

In addition, we store your password in an encrypted state to prevent exposure by employees.

Even if your password is obtained by accessing the server, information stored in an encrypted state cannot be viewed.

This is also the reason why we cannot display your password exactly as you originally entered it when you lose it.

UTTUWhen you finish using the service, please be sure to log out of your ID account and close the web browser window.

This is to prevent others from viewing your personal information and communication content without permission when you share a computer with others or use it in public places such as PC cafes or libraries.

UTTUTo prevent the loss, leakage, alteration, or damage of user information, [we] have implemented the following technical measures.

◈ Security devices using passwords, etc.

◈ A security device capable of safely transmitting personal information over a network using encryption algorithms, etc., in the case of information requiring security.

◈ Access control devices using Intrusion Prevention Systems (Firewall, IDS), etc.

◈ Other technical devices necessary to ensure stability

Unfortunately, data transmission over the Internet cannot be guaranteed to be 100% safe.

MemberUTTUSend to, orUTTUWe cannot definitively guarantee the security of the information provided, but

UTTUWe will do our best to ensure that security is maintained within the system once we receive your information.

Your member information and account information are protected by a password.

It is operated so that only the user themselves can access this personal information.

Please always keep in mind that personal information you voluntarily provide online through bulletin boards, email, etc., may be collected and used by others.

Simply put, if you post personal information online that is publicly accessible, you may receive unwanted messages in response from others.

You are responsible for maintaining the confidentiality of your password and member information. Therefore, please exercise special caution when online.